2.1 Information You Provide Directly

When you use our Services, we collect information you voluntarily provide:

Account Information

• Name, email address, phone number
• Password (encrypted) or authentication via OTP
• Profile photo (optional)
• Primary dining location
• Birthday and anniversary dates (optional)
• Professional status (if applicable)

Authentication Information

• One-Time Passwords (OTPs) sent via SMS or email
• Verification codes for account security
• Login timestamps and device information
• Authentication method preferences

Dining Preferences

• Favorite cuisines and restaurants
• Dietary restrictions and preferences
• Preferred dining times and party sizes
• Special occasion information

Reservation Information

• Booking details (date, time, party size)
• Special requests or requirements
• Guest information (when booking for others)
• Cancellation and modification history

Communication Content

• Reviews and ratings you submit
• Messages to restaurants through our platform
• Customer support inquiries
• Feedback and survey responses

Payment Information (when required)

• Payment card details (processed securely through third-party processors)
• Billing address
• Transaction history

2.2 Information Collected Automatically

Device and Usage Information

• IP address and approximate location
• Device type, operating system, and browser
• Unique device identifiers
• App version and usage statistics
• Pages visited and features used
• Search queries and filters applied
• Click-through rates and interaction data

Location Information

• City-level location from IP address
• Precise location (only with your permission)
• Restaurant proximity data for recommendations

Cookie and Tracking Information

• Session cookies for authentication
• Preference cookies for language and settings
• Analytics cookies for service improvement
• Marketing cookies (with consent)

2.3 Information from Third Parties

OAuth Providers

• Profile information from Google
• Basic profile data (name, email, profile picture)

Restaurant Partners

• Dining history and preferences
• Loyalty program information (where applicable)
• Feedback provided directly to restaurants

Payment Processors

• Transaction confirmation and status
• Anti-fraud verification data

3.1 Service Delivery

• Process and manage restaurant reservations
• Send booking confirmations via email and SMS
• Provide personalized restaurant recommendations
• Enable communication between you and restaurants
• Maintain your saved restaurants and preferences
• Process payments when required

3.2 Authentication and Security

• Send OTP codes via SMS or email for secure login
• Verify your identity during account creation and login
• Provide two-factor authentication for enhanced security
• Validate phone numbers and email addresses
• Detect and prevent unauthorized account access
• Maintain audit logs of authentication attempts

3.3 Communication

• Send reservation reminders and updates
• Notify you of booking changes or cancellations
• Provide customer support
• Send service-related announcements
• Marketing communications (with consent)

3.4 Improvement and Personalization

• Analyze usage patterns to improve our Services
• Develop new features and functionality
• Personalize search results and recommendations
• Conduct research and analytics
• Test and optimize user experience

3.5 Safety and Security

• Detect and prevent fraud
• Verify user identity
• Enforce our Terms of Service
• Comply with legal obligations
• Protect rights and safety of users

3.6 Marketing (with consent)

• Send promotional offers and newsletters
• Inform you about new restaurants and features
• Share special dining events and opportunities
• Provide partner offers (with explicit consent)

4.1 With Restaurants

When you make a reservation, we share:

• Your name and contact information
• Party size and special requests
• Dining preferences and restrictions
• Reservation history (for restaurant groups)

4.2 Service Providers

We work with third-party providers for:

• SMS and email delivery (Twilio, SendGrid)
• OTP generation and delivery services
• Payment processing (Paystack, Flutterwave)
• Cloud hosting and storage
• Analytics and monitoring
• Customer support tools

OTP Service Providers

We use Twilio for secure delivery of OTP codes via:

• SMS to your registered phone number
• WhatsApp messages (where available)
• Email as a fallback option

These providers only receive the minimum information necessary (phone number or email) to deliver the OTP and do not store your authentication codes.

4.3 Legal Requirements

We may disclose information when required by:

• Court orders or legal processes
• Law enforcement requests
• Regulatory compliance
• Protection of rights and safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4.5 Aggregated Data

We share anonymized, aggregated data for:

• Industry reports and trends
• Restaurant performance metrics
• Market research